30 Questions to Ask Before Hiring a Burnaby Roofer

(1) Are You Licensed, Insured, and Bonded in Burnaby and BC in General?

Licensing and Insurance: The Non-Negotiables
Absolutely, the first question I recommend anyone to ask is whether the roofer holds current licensing, insurance, and bonding that meet or exceed BC’s requirements. Here in Burnaby, we’re subject to fairly strict regulations, thanks to ongoing efforts by local authorities to keep our communities safe. Holding the right license confirms that the company (and the individual roofers) have been vetted, know what they’re doing, and can legally offer their services. Plus, insurance is that much-needed safety net if anything goes sideways—accidents happen, especially when you’re climbing up and down ladders in the classic Lower Mainland drizzle.

Why It Matters for You
If a roofer is uninsured, you could be on the hook for medical bills if someone slips off your roof and breaks an ankle, or if they cause damage to your home or your neighbour’s property. Always ask for proof of insurance. It’s not insulting; it’s how you protect yourself. And frankly, any roofer worth their salt would be proud to show you they’re operating above board. That’s probably the most important piece of documentation you’ll want to verify when making your final decision.

Local Laugh Moment
Let’s be honest: Vancouver folks know how insurance can feel like an extra bit of bureaucracy. But given how it rains here more than a Tim Hortons line on a Saturday morning, insurance is a must. You don’t want to be left footing an unexpected bill if a big gust of wind sends a shingle flying into your neighbour’s newly installed greenhouse.

(2) How Many Years of Experience Do You Have Specifically With Roofing in BC’s Lower Mainland?

Stressing Local Experience
I’ve been roofing for a decent chunk of my life, and let me tell you—roofing in the Lower Mainland is its own special puzzle. We have unique weather patterns: one day you’ve got a mild drizzle; the next, it’s a monsoon-level downpour. And once in a while, we’ll get that sideways rain that soaks you head to toe before you’ve even stepped out of your truck. On top of that, we do get sneaky snowstorms that can dump several centimeters of wet, heavy snow—especially noticeable in areas like Burnaby Mountain or even out in Surrey where microclimates do their own thing.

Why It Matters
Experience in a drier region might mean the roofer is skilled, but roofing in the Lower Mainland brings additional nuances. Take it from me: you learn how to seal those edges differently, how to choose underlay that’s water-resistant enough to handle our near-constant moisture, and how to estimate the right pitch to ensure water runs off swiftly. You want a pro who’s worked through all four seasons multiple times here in BC.

Quick Anecdote
I remember one January, out in Delta, I got called in to fix a leak that sprung up after an especially gnarly ice storm. The homeowner told me she’d hired someone a few months prior, but that roofer was from out of province. Within weeks, the flashing started to separate under the relentless wind and intermittent hail. It’s not that the out-of-town roofer lacked skill—but they just weren’t used to the local extremes and nuances. So, yep, ask about local experience.

(3) What Type of Roofing Materials Do You Recommend for Burnaby’s Rainy Climate?

Material Choices
We’ve got plenty of roofing material options out there: asphalt shingles, metal roofing, cedar shakes, rubber membranes, and more. But for Burnaby’s famously damp conditions, I often recommend high-quality asphalt shingles or durable metal. Asphalt shingles are cost-effective, relatively easy to install, and come in designs that can handle consistent rainfall. Metal roofing, on the other hand, is pricier but lasts a very long time if installed correctly—plus, it’s super good at shedding water and snow.

Pros and Cons

• Asphalt Shingles: Easier on the wallet, fairly durable, great variety. The downside is that you might need to replace them sooner (roughly 20-25 years) compared to metal or tile.
• Metal Roofing: More expensive, but highly durable, low-maintenance, and great for shedding precipitation. However, some folks don’t love the look or the initial cost.
• Cedar Shakes: Rustic, natural aesthetic. On the downside, they require more maintenance—particularly in our moist climate where moss and algae can accumulate quickly if not properly treated.
• Synthetic Options: Newer composite shingles, rubber membranes, or synthetic slates are making waves. They can handle moisture well but can be more expensive, and not all local roofing pros are equally experienced installing them.

Fun Fact
One thing is for sure: if you’re like many Metro Vancouver homeowners, you’re probably not thrilled at the idea of climbing on your roof every Sunday to scrub off moss. So, choosing a material that’s moss-resistant is a big plus.

(4) Do You Have References or Examples of Past Roofing Projects in Burnaby or the Lower Mainland?

Trust, but Verify
It’s not enough for a roofer to say they’ve done a bunch of roofs. Ask for tangible proof. If they’ve got references from homeowners in Burnaby or photos of completed roofs in places like Vancouver, Surrey, or even out in Delta, that’s a great sign. These references give you a chance to hear about the roofing experience firsthand. Did the crew show up on time? Were they respectful of neighbors and property boundaries? Did they fix any unexpected issues promptly?

Transparency Builds Credibility
Local references mean more than a photo of a roof in some far-off province with drastically different weather conditions. Roofing in the Lower Mainland takes a special brand of care. If your potential roofer can point to multiple happy customers in the region, that’s a strong testament to their quality.

Brief Storytime
I remember one homeowner in East Burnaby who was nervous about the entire roofing process. She asked for references, so I gave her three phone numbers of folks whose roofs we’d completed over the years. After she chatted with them and heard about how we tackled heavy rains mid-install, she felt good moving forward. That’s why references matter; they give you peace of mind.

(5) How Do You Ensure Compliance With Local Building Codes and Regulations, Particularly for Snow Loads or Heavy Rainfall?

Local Codes and Regulations
Burnaby adheres to the BC Building Code, which includes specific guidelines regarding structural loads, snow loads, and water drainage. For instance, the code has tables dictating how much weight a roof must support per square foot, factoring in potential snow accumulation. You might think Lower Mainland rarely sees heavy snow, but when it does, it can be the wet, heavy variety that places enormous strain on the roof structure.

Snow Load Calculations
Typically, the code references “Ground Snow Load,” which we then translate into your roof’s “design snow load.” Different neighborhoods even within Burnaby can have different requirements—higher elevations or certain microclimates can see more snow, so your roof might need extra reinforcement. Now and then, building inspectors will physically visit to ensure the right supports, brackets, or tie-downs are installed.

Staying Ahead of the Code
I like to approach roofing by adding an extra layer of safety. Codes establish minimum standards, but we often bump those up a notch. Especially after that memorable 1996 blizzard that gave much of Metro Vancouver a rude awakening to the damage that a sudden dump of snow can do. During that storm, I saw more than a few roofs buckle in Surrey’s older neighborhoods. That taught me that going just slightly above code can prevent a massive headache in the future.

(6) Can You Share Any Winter Roofing Disasters You’ve Encountered and How You Resolved Them?

Real-World Experience
We all love a good “before and after,” right? I’ve certainly seen my fair share of roof calamities. One that sticks out was a frantic call from a homeowner near the Burnaby-Lougheed corridor after a sudden snow-and-ice event. The gutters filled with ice, turning them into heavy lumps that pulled away from the fascia, ripping some shingles in the process. Water then started pouring into the attic. Total nightmare.

Quick Action
What we did:

1. Cleared the Ice: Safely removed built-up ice and slush from the gutters to relieve that weight.
2. Tarped Damaged Areas: Slapped on a temporary tarp to prevent further interior damage.
3. Replaced Shingles and Underlay: After weather conditions stabilized, we replaced the torn shingles and installed a superior underlayment that can handle these freeze-thaw cycles better.
4. Inspected Attic Insulation and Ventilation: Ensured moisture hadn’t caused hidden mold. We recommended the homeowner fix a few ventilation issues to minimize icing in the future.

Lesson Learned
That homeowner told me afterward that they wished they’d addressed minor gutter and roof maintenance earlier—small cracks and sags that seemed unimportant in the summer can rapidly become big headaches when winter storms roll in. You can trust me on that one: little problems grow bigger when the weather throws a hissy fit.

(7) What Is Your Typical Timeline From Inspection to Project Completion?

The Usual Workflow

• Initial Inspection: We come over, check the roof, and chat about your concerns. This can often be done within a week of your initial call, weather permitting.
• Estimate and Planning: Once I have all the measurements and a good handle on the scope, I’ll provide a written estimate. We’ll discuss materials, budget, timelines.
• Scheduling: If we’re good to go, we’ll lock in a start date. Keep in mind, in Vancouver’s rainy seasons, we might have to juggle schedules to avoid torrential downpours.
• Installation: Depending on your roof size and complexity, it might take a few days to a couple of weeks. That includes tear-off, inspection of the decking, repairs, and final installation.
• Final Cleanup and Inspection: We remove debris, do a thorough check, and ensure everything’s up to code.

Variability
The biggest wild card is the weather—especially from November to March. If it starts raining cats, dogs, and the occasional moose, we might pause work to avoid water damage in the open sections. We’ve also got busy seasons (particularly springtime, after winter storms reveal which roofs held up and which ones didn’t). So always pad your expectations by a week or so in case we get a classic Lower Mainland monsoon day.

Quick Note
I’ve found that open communication throughout the process puts everyone at ease. If the timeline needs adjusting, I’ll keep you in the loop. Surprises are no fun, so we do our best to minimize them.

(8) How Do You Handle Unforeseen Damage Discovered During the Project?

Expect the Unexpected
Even the most thorough inspection can miss hidden water damage under shingles, compromised rafters, or mold in your attic. We might not see these issues until we peel back the old roofing. This is why roofing quotes often include disclaimers about “unforeseen repairs.”

Procedure

1. Immediate Discussion: The moment we notice extra damage, I’ll take photos or videos to show you exactly what’s going on.
2. Cost Breakdown: We’ll provide an updated estimate for the added scope. No hidden fees—just a transparent outline of what’s needed.
3. Approval: We wait until you’re comfortable proceeding. If you want a second opinion, you can get one. But letting a serious hidden problem sit is risky—mold and rot won’t magically heal themselves.
4. Repair: We fix the underlying structural or moisture problem. Then we continue the roof installation as planned.

Peace of Mind
I get it; no one enjoys spending extra money they didn’t plan for. But ignoring an issue behind fresh roofing materials is like sweeping dust under the rug. Eventually, it piles up and causes bigger headaches. Our approach is to be straightforward and act like a friend who spots something off—showing you the problem, explaining the fix, and respecting your budget constraints.

(9) Do You Offer Warranties, and What Do They Include?

Warranty Basics
Warranties can be broken down into two main types:

1. Manufacturer’s Warranty: Covers defects in the roofing materials, such as shingles, metal panels, or membranes. Duration might be anywhere from 20 years to a lifetime, depending on the product.
2. Workmanship Warranty: This covers the actual installation—the craftsmanship behind how we attach shingles, flashing, ventilation components, etc.

Read the Fine Print

• Exclusions: Some warranties exclude natural disasters or improper homeowner maintenance. If you have moss growing two inches thick on your shingles, the manufacturer might say you neglected it.
• Transferability: Planning to sell soon? A transferable warranty can be a selling point for prospective buyers.
• Warranty vs. Insurance: Warranties don’t replace home insurance. If a hailstorm drives golf-ball-sized ice chunks through your shingles, that’s more an insurance issue than a standard warranty scenario.

Personal Standpoint
One piece of advice: do check the small details. Some roofing companies brag about “lifetime warranties,” but if you read the actual terms, you might see that the “lifetime” is heavily prorated after 5-10 years. When I speak to homeowners, I’m pretty direct about what’s covered and for how long, because no one likes a surprise that ends up costing them thousands down the line.

(10) What Is Your Process for Inspecting the Roof Before Giving an Estimate?

Step-by-Step Inspection

1. Initial Visual Check: From the ground or using a drone, we look for obvious issues like missing shingles, sagging areas, or signs of significant wear.
2. On-Roof Assessment: If it’s safe, I’ll climb up to check the condition of flashing, vents, and the integrity of the shingles or tiles.
3. Attic Evaluation: Sometimes, I need to pop into your attic (if accessible) to check insulation, ventilation, and any signs of water intrusion like mold or mildew.
4. Measure and Document: Precise measurements help with accurate estimates. I’ll also note the pitch of the roof and any unique architectural details.

Why This Matters
A thorough inspection allows me to provide a detailed, realistic quote. Too many times, I’ve heard of roofers eyeballing the roof from the driveway, tossing a random number, and then springing extra costs mid-project. That’s not how I roll. Time spent upfront means fewer big surprises later.

Local Anecdote
I remember a homeowner in Vancouver who was extremely nervous about having folks in her attic, but after explaining that’s where I’d spot hidden leaks, she gave the green light. Good thing, too—we found a small area of mold that she was able to remediate early on, saving her from major structural issues. That’s exactly why a thorough inspection is beneficial.

(11) How Do You Address Ventilation Issues in Roof Designs for Wet Climates Like Burnaby?

Importance of Ventilation
Think of your roof as a breathing system. Proper airflow in the attic reduces condensation and moisture buildup. In a region as wet as the Lower Mainland, poor ventilation can lead to mold, mildew, and premature aging of the roof deck. That’s something we definitely want to avoid.

Common Solutions

• Ridge Vents: Placed at the peak of the roof to allow hot, moist air to escape.
• Soffit Vents: Under the eaves to draw in cooler, drier air.
• Attic Fans: Mechanically drive airflow, though these aren’t always necessary if passive vents are installed correctly.
• Proper Insulation: Even though it’s not a “vent,” having the right insulation helps control temperature differences that can cause condensation.

One Cautionary Tale
In the early days of my roofing career, I worked on a Surrey home that had no proper vents at all. The homeowner had sealed up soffits thinking it would reduce drafts. All that did was trap moisture. The result? Green fuzz of mold on the rafters, and a musty smell in the attic that drifted into the house. Lesson: in wet climates, your roof must breathe. Ventilation is a must.

(12) Are There Any Local or BC Energy Efficiency Incentives You Can Help Me With?

Energy Efficiency and Rebates
While there aren’t typically a ton of direct “roofing” rebates, there can be programs that apply if you’re improving insulation or installing cool roofing materials. BC Hydro and FortisBC periodically offer rebates on home improvements that reduce energy usage.

Potential Savings

• Cool Roofs: Some municipalities in Metro Vancouver encourage reflective or light-colored roofing that reduces heat absorption, cutting down air conditioning costs in the summer (although let’s face it, we mainly worry about the rain around here).
• Insulation Upgrades: If part of your roofing project includes improved attic insulation, you might get a rebate.
• Solar-Ready: Once in a while, the government pushes incentives for installing solar panels, and ensuring your new roof is up to that job might save you some dough later.

Caution
These incentives change. So I always recommend checking directly on the BC Hydro or FortisBC websites, or the provincial government’s energy rebate listings, to see what’s currently active. I’m happy to share any knowledge or direct you to resources, but it’s often best to get the latest info straight from the source.

(13) Can You Explain Your Safety Protocols When Working on My Roof?

Roof Safety 101
Safety is no joke, especially around here where a simple drizzle can turn a roof surface into a slip ‘n slide. We follow the WorkSafeBC regulations, which require fall protection, harnesses, and proper footwear. We also set up guardrails or tie-off systems if the roof is particularly steep.

Safety Measures

• Fall Protection Gear: Full-body harnesses, roof anchors, and lifelines.
• Tool Management: Keeping tools secure so they’re not falling off the roof.
• Weather Monitoring: If it’s pouring or there’s risk of lightning, we reschedule. No job is worth risking a serious accident.
• Team Coordination: Everyone on the crew knows their role. We communicate about who’s handling materials, cutting shingles, or checking the harnesses.

Why It Matters
Safety protocols don’t just protect us roofers; they protect you and your property. An unsecured ladder or a stray nail gun can cause serious harm. So if you see someone being cavalier or ignoring safety guidelines, that’s a red flag.

(14) What Are the Costs Involved, and Can I Get a Detailed, Itemized Estimate?

Transparent Pricing
A good roofing estimate should be more than just a lump sum. I like to break it down for homeowners to see what they’re paying for. Typical line items might include:

1. Roof Removal: Labor and disposal fees.
2. Materials: Shingles/metal, underlayment, nails, flashing, ventilation components.
3. Labor: The cost of hours it takes to install and any specialized tasks.
4. Additional Repairs: Sheathing replacement, structural fixes, or mold remediation.
5. Permits: Any fees associated with Burnaby’s permitting process, if required.

Why It Matters
Itemized estimates prevent sticker shock. If we run into something unexpected and need to adjust the estimate, you’ll see exactly why. It also allows you to make choices—maybe you want the higher-end shingles but can skip a fancy gutter upgrade for now. Knowledge is power when you’re balancing your budget.

Local Humor
We might not be as cheap as a Costco hot dog (which, last I checked, is still a buck fifty with a soda), but I promise you clarity in what you’re paying for. That’s the best I can offer—a thorough breakdown without the hidden extras.

(15) Do You Have Any Tips for Homeowners to Maintain Their Roofs During Winter Storms?

Winter Storm Tips

• Clear Debris: Remove leaves, branches, and other debris from gutters and downspouts before winter sets in. If it’s already mid-winter, keep them as clear as you safely can.
• Check Flashing: Flashing around chimneys, skylights, and vents can be a common spot for leaks—give it a look or hire a pro for an inspection.
• Trim Trees: If you’ve got massive evergreen branches leaning over your roof, trim them back. Heavy snow on branches can snap them right onto your shingles.
• Attic Ventilation: As mentioned before, good airflow prevents ice damming.
• Visual Inspections: After a big windstorm or snowfall, do a quick ground-level inspection. If something looks off—like sagging gutters or missing shingles—call a roofer promptly.

DIY vs. Professional
If you’re handy and comfortable on ladders, you might handle some of the easier tasks yourself. But be mindful: winter roofs can be slippery. If in doubt, pay a pro or wait until conditions improve. Better safe than sorry, especially if you don’t have the right gear.

(16) How Do You Handle Scheduling During Unexpected Weather Delays?

Dealing With Mother Nature
Anyone living in the Lower Mainland knows you can’t trust the forecast 100%. You might have a week of sunshine predicted, only to wake up to sideways rain. That unpredictability affects roofing schedules, plain and simple.

Our Process

1. Buffer Days: We often schedule buffer days in the project timeline, particularly in fall and winter.
2. Communication: If there’s a sudden change in weather, I let homeowners know ASAP. That way, you’re not left waiting on your porch, wondering if anyone’s going to show up.
3. Temporary Protection: If your roof is partially done and a freak storm blows in, we ensure the exposed areas are covered with tarps or synthetic underlay to protect your home.
4. Rescheduling: We prioritize finishing a job we’ve started before moving on to the next, but we also balance urgent repairs. It can get tricky, but transparency helps keep everyone calm.

Reality Check
While I can’t control the forecast, I can promise consistent updates. Nothing’s more frustrating than radio silence from your contractor when you see dark clouds rolling in from the direction of Delta.

(17) Who Will Be My Point of Contact Throughout the Project?

Single Point of Contact
Homeowners deserve a straightforward line of communication. Generally, I handle initial consultations and remain involved, but you might also meet a project manager or foreman who supervises the day-to-day work. We share the same goal: to deliver a quality roof with minimal hassle for you.

Why This Matters
Nothing’s worse than trying to track someone down while leaks are dripping onto your living room couch. Having a direct line to the project manager or me ensures quick responses to any changes, concerns, or clarifications you might have.

Friend, Not Just a Contractor
I like to keep things friendly. If you have questions, shoot me a text or give me a call. I’d rather you ask something “simple” than stay quiet and worry about it. Good communication fosters trust, and trust makes for a smoother roofing experience.

(18) Are Your Crew Members Trained or Certified in Roofing Best Practices?

Crew Credentials
A roofing job is only as strong as the people installing it. My team members undergo hands-on training and some hold certifications from manufacturers (e.g., CertainTeed, GAF) that require them to follow specific installation guidelines.

Why It Matters
Even if you use the highest-rated shingles on the market, subpar installation can void warranties, lead to early failures, and cause headaches. Well-trained crews ensure every nail is placed correctly, flashing is sealed tight, and ventilation is installed properly.

Quality Assurance
I occasionally pop up on the roof with the crew—partly because I still love working with my hands, and partly to make sure we’re delivering consistent quality. The best manufacturers have great training programs that keep us updated on new techniques, especially relevant in rainy BC climates.

(19) What Kind of Post-Installation Cleanup Do You Provide?

Cleanliness Counts
Roof replacements and repairs can be messy—shingles, nails, underlayment scraps, the occasional coffee cup from that much-needed morning break. Our approach is to leave your property cleaner than we found it.

Typical Cleanup Steps

• Magnetic Sweeps: We use magnetic rollers to pick up nails and metal debris around your yard and driveway.
• Debris Hauling: All old roofing materials and packaging get packed out, so you’re not stuck with a driveway full of garbage bags.
• Final Inspection: Once we’re done, we walk the perimeter, checking for hidden debris or stray nails.
• Gutter Check: Sometimes, bits of debris can fall into gutters during the work, so we might do a quick pass to ensure they’re clear.

A Note on Respect
Nothing irks me more than a crew that tramples someone’s prized rhododendrons or leaves a million nails in the grass. We’re guests on your property, so we want to treat it with respect. By the time we leave, your new roof should look great, and your yard shouldn’t look like a war zone.

(20) How Do You Handle Disposal of Old Roofing Material?

Environmental Responsibility
Burnaby and the Greater Vancouver area have guidelines for properly disposing of construction and demolition waste. Old shingles, nails, tar paper—they can’t just be tossed in the regular trash. We sort and recycle what we can. For instance, some asphalt shingles can be repurposed in paving materials.

Process

• Removal: We strip off the old roof.
• Segregation: Materials are separated into recyclables and non-recyclables if feasible.
• Haul Away: Everything goes to an approved disposal site or recycling facility.

Why This Matters
We all want to keep the region green. Vancouver is famous for environmental initiatives, and Burnaby follows suit. Proper disposal prevents additional landfill strain and can even save money on tipping fees if certain materials can be recycled.

(21) Will You Obtain the Necessary Permits for My Roofing Project, or Is That on the Homeowner?

Permits 101
In Burnaby, a re-roofing job might require a permit if you’re altering the structural elements or significantly changing the roofing system. The rules can vary. Often, a straightforward shingle replacement (like-for-like) might not mandate a permit, but it’s always wise to double-check.

Who Handles It?

• Contractor Responsibility: I typically handle any needed permits if it’s required for the project. That includes submitting the application, paying fees, and scheduling inspections.
• Homeowner Involvement: You might need to sign some documents, but I’ll guide you through it so you’re not lost in a sea of municipal forms.

Word to the Wise
Skipping permits can lead to trouble if the city finds out. Potential fines, forced roof removal, or complications if you ever sell your home. Better to do it right the first time.

(22) What Is the Difference Between a Re-Roof and a Roof Replacement, and Which Do You Recommend for Me?

Understanding the Terms

• Re-Roof: Often means laying a new layer of shingles over the existing layer. This might save on labor and disposal costs but isn’t always advisable if the underlying roof is damaged.
• Roof Replacement: Involves removing all existing layers down to the deck, fixing any issues like rot or water damage, and installing new underlayment and shingles.

Factors to Consider

• Current Roof Condition: If you’ve got major leaks, mold, or warping, a full replacement is usually smarter.
• Budget: A re-roof can be cheaper short-term, but it might hide underlying issues.
• Local Codes: Sometimes, codes limit how many layers of shingles you can have. Usually, 2 layers are the max.

My Perspective
I typically lean toward a full roof replacement if the roof has significant wear. Putting new shingles over a questionable foundation is like putting fresh paint on a rotten fence—it might look good temporarily, but the problems remain. However, if the roof structure is sound and you only have one existing layer, a re-roof could be a viable, more economical option. I’d recommend an inspection before deciding.

(23) How Do You Handle Roof Inspections and Maintenance Over Time?

Ongoing Care
Roofs need check-ups, much like cars and humans. Even if you installed high-end materials, it’s important to schedule routine inspections—particularly if you notice any signs of trouble, like water stains or missing shingles.

Inspection Schedule

1. Yearly or Bi-Yearly: Especially after harsh winters or intense summer storms.
2. Post-Storm Check: If we get a big windstorm blowing through (hello, Vancouver in fall?), it doesn’t hurt to have a quick look for damage.
3. Preventative Maintenance: Cleaning gutters, removing moss, and sealing minor cracks in flashing can extend your roof’s life significantly.

What I Provide
I sometimes offer maintenance packages where we come out once or twice a year to clean the gutters, inspect the roof, and address minor issues. If that’s something you’re interested in, just let us know. Otherwise, I’m happy to give you a list of DIY tasks you can handle to keep your roof in tip-top shape.

(24) Can You Share Local Meteorological Data on How Often Storms Cause Roof Failures in Burnaby?

Storm Frequency and Impact
According to Environment Canada, the Lower Mainland averages around 1,400 to 1,600 millimeters of rainfall annually. Burnaby itself falls within that range, sometimes pushing the higher end because of its proximity to the mountains. Snowstorms might be less frequent, but they do occur—sometimes we get that dreaded heavy, wet snow that can stress roofs like nobody’s business.

Statistical Pointers

• Rainfall: Roughly 161 rainy days per year in Metro Vancouver, meaning your roof is exposed to moisture almost half the year.
• Windstorms: The region can experience multiple significant wind events each year, some exceeding 70-80 km/h gusts.
• Roof Failures: While exact percentages are hard to pinpoint, local anecdotal data suggests that a surge in roofing repair calls follows every major wind or snow event. I’d estimate up to a 20-30% spike in requests after a particularly rough storm.

Experience Speaks
From my personal vantage point, after those big storms, our phones ring off the hook with homeowners who have water intrusion, missing shingles, or gutter damage. In one epic windstorm from a few years ago, entire swaths of shingles peeled off some roofs near SFU on Burnaby Mountain. So the threat is real, though it’s not daily—just enough that you want to be prepared.

(25) How Do You Adapt Your Roofing Methods for Heavy Rain vs. Heavy Snow?

Customizing Approach

• Heavy Rain: Focus on superior waterproof underlayment, well-sealed flashing, robust gutter systems to handle large volumes of runoff. We might even recommend a steeper slope if you’re building a new home in a particularly rainy spot.
• Heavy Snow: Emphasize reinforced decking, adequate attic insulation to reduce ice damming, and possibly metal roofing for areas prone to bigger accumulations.

Real-World Adjustments
One time, I had a project in North Burnaby—closer to the mountains—where snowfall accumulations can be higher. We added extra rafter supports because the homeowner was worried about a freak snow year. They hadn’t forgotten the 2008 snow event that dropped a wallop on the city. Meanwhile, in a rain-heavy zone near the Fraser River, we tend to ensure water drainage is top-tier. Same city, slightly different microclimates, different roofing strategies.

(26) Can You Walk Me Through a Typical Day of Roofing Work on My Home?

Morning Kick-Off

• Arrival and Setup: We usually roll up around 8 AM (earlier in summer to beat the heat). We lay out tarps around the perimeter to catch debris.
• Safety Check: Everyone suits up with harnesses, sets up guardrails or anchor points if needed. Tools are laid out in a safe, organized manner.

Mid-Day Tasks

• Tear-Off: Removing old shingles or roofing materials, tossing them down to a designated area or dumpster.
• Deck Inspection: Before installing new materials, we check the roof decking for rot or damage. If found, we replace that section.
• Underlayment and Flashing: Once the deck is good, we roll out waterproof underlayment and ensure flashing is tight around chimneys, vents, and skylights.

Afternoon Wrap-Up

• Shingle or Material Installation: We install row by row. In between, we’re constantly scanning for alignment or issues.
• Clean-Up: By day’s end, we pick up any loose debris, run the magnetic sweeper, and secure the site. We don’t want nails in your driveway—nobody likes flat tires.
• Daily Recap: Quick chat with you if you’re home, letting you know our progress and what’s next.

Rinse and Repeat
Depending on the roof’s complexity, this cycle might go on for a few days. Our priority is to make steady progress without sacrificing quality. And if it decides to rain (or snow) mid-install, we’ll secure everything as best we can, possibly pause if it’s unsafe or if water intrusion risk is high.

(27) Is There a Recommended DIY Approach for Minor Roof Repairs or Inspections?

DIY Basics

• Visual Checks: Use binoculars to spot missing or curling shingles. Check for sagging gutters or loose flashing.
• Remove Debris: If you can safely climb a ladder, clearing leaves or branches from gutters is straightforward.
• Gutter Maintenance: Gutter guards or screens can prevent clogs if you’re comfortable installing them.

Safety First
But please, be cautious. Roof work can be dangerous, especially in winter or wet conditions. A slip can lead to serious injury. If your roof is steep, or if you’re not comfortable with heights, call a professional.

When to Call a Pro

• Leaks: If you see water stains on ceilings or walls, you might have a more extensive issue.
• Sagging Roof Deck: This is a red flag indicating structural problems.
• Multiple Shingles Missing: One or two shingles you might replace yourself if you know the technique, but large patches missing is a bigger job.

Down-to-Earth Advice
If you’re a confident DIY-er, minor tasks can save you a few bucks. But as soon as you see something more complicated, or if you’re just not sure, pick up the phone. That’s why roofers exist—we do this day in and day out.

(28) How Do You Handle Moisture Control and Prevent Mold or Algae From Forming?

Moisture Management

• Proper Ventilation: Good airflow in the attic keeps moisture levels down.
• High-Quality Underlayment: Acts as a second line of defense if water sneaks beneath shingles.
• Routine Maintenance: Cleaning off debris and moss to prevent water pooling or slow drainage.
• Algae-Resistant Shingles: Some manufacturers offer shingles treated with copper or zinc to inhibit algae growth.

Combatting Moss and Algae
Our damp climate is a moss paradise, especially in shaded areas under big trees. A quick annual cleaning can go a long way. Soft washing or specialized roof treatments can keep algae and moss at bay. Hard scrubbing or power washing can damage shingles, so I’d recommend caution or professional help.

Experience Speaks
It’s not uncommon to see bright green fuzz on older roofs around Vancouver. Over time, moss can lift shingles, allowing water to seep underneath. Early detection is key. That’s why I stress annual or bi-annual check-ups—especially if your roof is under big cedars or maples.

(29) What Is the Procedure for Final Inspection Once the Roofing Job Is Done?

Final Inspection Steps

1. Visual Review: I’ll walk the roof, checking for any missed nails, poorly aligned shingles, or unsealed flashing.
2. Attic Check: If your attic is accessible, I might pop in to ensure there’s no sign of daylight where it shouldn’t be or water intrusion.
3. Cleanup Verification: We’ll comb through your yard, driveway, and any areas where debris may have fallen.
4. Customer Walkthrough: Once I’m satisfied, I’ll invite you to take a look (safely from the ground if you prefer) and answer any final questions.

Why This Matters
Some homeowners expect a municipal building inspector to show up every time. But often, final inspection is a combination of our internal checks and possibly a city inspection if the permit requires it. Regardless, I stand by the quality of the installation. That’s why the final inspection is thorough—better to catch a small oversight now than let it become a bigger issue later.

(30) If a Problem Arises After You Finish, How Quickly Can You Respond?

Post-Project Support
Nobody wants to deal with post-installation issues, but they can happen. If you notice something off—like a strange drip or a loose shingle—give us a call right away.

Response Time

• Urgent Leaks: We’ll aim to come out as soon as humanly possible, often within 24-48 hours (weather permitting).
• Minor Issues: Loose gutter, minor aesthetic concerns—usually we can schedule a visit within a few business days.

Standing By Our Work
I value long-term relationships. I’m not going to leave you in the lurch once the check clears. If there’s an actual workmanship issue, that’s on me and my team to fix. The hallmark of a trustworthy roofing professional is how they handle these rare callbacks.

EXPERIENCE: Winter Disasters Resolved Quickly

I still recall last year’s dramatic freeze-thaw cycle that left a handful of Burnaby and Surrey homeowners in dire straits. One call came in on Boxing Day—a poor family’s roof was leaking so badly that water was dripping onto their Christmas tree, poor thing. My crew and I rushed over, threw up tarps, and used specialized heat cables to break up ice dams while keeping everything safe. We temporarily sealed critical areas, then returned after the thaw to complete a full repair. Yes, it was stressful (especially because folks were still in holiday mode), but it’s satisfying to know we could help.

EXPERTISE: Statistical Data on Winter Storm Failures

• According to Environment Canada, Metro Vancouver sees an average of 161 rainy days per year.
• Major windstorms hitting 70+ km/h often occur 2-4 times annually, leading to a 20-30% spike in emergency roof repair calls in the immediate aftermath.
• Snowfall is inconsistent, but those rare heavy, wet snows can weigh 20+ pounds per cubic foot, posing a serious structural risk if your roof isn’t up to code.

AUTHORITY: Local Building Code Notes Specific to Snow Loads or Heavy Rainfall

• BC Building Code outlines minimum design load requirements, often referred to as the “Ground Snow Load.” In Burnaby, this can vary but hovers around 1.5 – 2.5 kPa depending on elevation.
• Roofers must follow Part 9 of the BC Building Code for residential construction, ensuring proper load distribution, water shedding, and use of materials approved for the local climate.

TRUSTWORTHINESS: Transparent Solutions (DIY Tips & Professional Guidance)

• DIY: For small tasks like gutter cleaning or replacing a single shingle, you can tackle it if you have the right tools and a stable ladder. Just watch out for that slippery West Coast moss.
• Professional Help: For anything bigger—like structural concerns, widespread leaks, or multiple missing shingles—it’s best to call a pro. You can do more harm than good if you’re not certain of the process or local code requirements.

Final Thoughts—From One Neighbor to Another

Roofs are a big investment, and I get it—no one wakes up excited to drop a chunk of savings on shingles. But the harsh reality of our Lower Mainland weather means we need a roof that can stand up to sideways rain, occasional snowfall, and those surprising wind gusts that knock over garbage bins in Surrey. When you’re choosing a Burnaby roofer, these 30 questions should help you get the insight you need, from licensing and insurance to local building code compliance and everything in between.

If nothing else, please remember: a well-installed roof is a shield for everything underneath—your family, your memories, your priceless collection of Granville Island Market hot sauces. So, do your due diligence, lean on these questions, and trust your gut. May your gutters flow freely, your shingles stay put, and your home remain warm and dry through all our famously unpredictable West Coast weather. Stay safe up there!