Paragon Roofing BC

How to Choose the Right Roofing Contractor: 9 Tips

When it comes to finding the right roofing contractor in Burnaby, British Columbia, there are countless options available. But not all contractors are created equal, and choosing the wrong one can lead to disastrous results. Whether you’re looking to install a new roof, replace an existing one, or repair damages, it’s important to take the time to find a roofing contractor that you can trust.

In this article, we’ll explore the top nine tips for choosing the right roofing contractor for your home in Burnaby. From verifying credentials and insurance to assessing after-sales support, we’ve got you covered. With these tips in mind, you’ll be able to make an informed decision and find a roofing contractor that is reliable and provides high-quality services.

Key Takeaways:

  • Hire a local roofing contractor with extensive experience and expertise in handling roofing projects in Burnaby
  • Verify the credentials and insurance coverage of the contractor and ensure they are fully insured
  • Read reviews and testimonials from previous customers to assess the quality of work and customer satisfaction
  • Request a detailed written estimate with a thorough breakdown of costs and materials
  • Ask for references and visit past projects to evaluate the contractor’s workmanship and quality

Look for Local Experience and Expertise

When it comes to hiring a roofing contractor, local experience and expertise are crucial factors to consider. A contractor who has been operating in Burnaby for a considerable period will have a good understanding of the unique roofing needs in the area. They will also be familiar with the local bylaws, regulations, and codes.

Working with a local roofing contractor means that you will have access to their expertise in handling different roofing issues that are common in Burnaby. Whether your project involves shingle repairs, installation of metal roofs, or emergency services, a local contractor can provide top-notch service.

Experience is also a critical factor in selecting a roofing contractor. You want to work with a contractor who has a proven track record of quality workmanship, reliability, and customer satisfaction. Take time to research their past projects, read reviews, and ask for references.

A local contractor with extensive experience and expertise, such as Paragon Roofing BC, can guarantee exceptional service and quality results for your roofing project in Burnaby.

Check the Contractor’s Credentials and Insurance

Before you hire a roofing contractor for your Burnaby home, it’s crucial to ensure that their credentials and insurance coverage are verified. This will give you peace of mind knowing that you are working with a legitimate and reliable contractor who can deliver the best service possible.

Make sure to check the contractor’s credentials, including their certifications and licenses. Look for a certification from recognized roofing manufacturers like GAF and IKO, as this can ensure that they have received proper training and have extensive knowledge of the industry. Hiring a certified roofing contractor also means you can get access to exclusive warranties and guarantees on their work.

It’s also important to work with an insured roofing contractor to protect your property and your investment against any accidents or damages that may occur during the project. A fully insured contractor can give you peace of mind, knowing that you won’t be held liable for any unwanted incidents on your property.

Verified Insurance

Make sure to ask the contractor for proof of their insurance and don’t hesitate to confirm with their provider that their coverage is indeed valid and up-to-date.

Read Reviews and Testimonials

Before finalizing your choice of a roofing contractor, take the time to read reviews and testimonials from previous customers. This can provide valuable insights into the quality of their work and customer satisfaction, helping you make an informed decision.

I was extremely impressed with the professionalism and quality of work provided by Paragon Roofing BC. Their team exceeded my expectations in every aspect, and I would highly recommend their services to anyone in need of roofing assistance. – Jane Smith, Burnaby

  1. Check online reviews on websites such as Yelp, Google Reviews, and Facebook.
  2. Look for testimonials on the contractor’s website or ask for references from previous customers.
  3. Pay attention to any recurring themes or issues mentioned in multiple reviews.
  4. Consider the overall sentiment and satisfaction level expressed by previous customers.

Reading reviews and testimonials can give you confidence in your decision and help you choose a roofing contractor who has a track record of delivering high-quality work and exceptional customer service.

Request a Detailed Written Estimate

Before hiring a roofing contractor, it’s crucial to request a written estimate that outlines the details of the project, including costs and materials. A detailed quote will enable you to compare different contractors and ensure that you are getting the best value for your money.

Make sure to request a cost breakdown that clearly shows how the total price is calculated. This will help you to identify any hidden or unexpected costs, and ensure that you are not overcharged for the project. Additionally, a detailed estimate will give you a clear understanding of what materials will be used, the timeline of the project, and any other important information.

When evaluating the written estimate, keep in mind that the cheapest option might not necessarily be the best one. A higher-priced contractor might be able to offer better quality materials and workmanship, which can save you money in the long term by reducing future repairs and maintenance costs.

What to look for in a detailed written estimate:
Clear description of the project scope and timeline
Thorough breakdown of costs, including labor and materials
List of materials that will be used, including brand and type
Warranty details

At Paragon Roofing BC, we provide detailed written estimates that ensure transparency and accountability throughout the roofing project. Our experienced team of professionals is dedicated to providing you with accurate and competitive costs, making sure that you are getting the best value for your investment. Contact us today for your roofing needs in Burnaby.

Ask for References and Visit Past Projects

One of the best ways to assess the quality of workmanship and professionalism of a roofing contractor is by asking for references and visiting their past projects. By doing so, you can gain insight into the contractor’s experience and work ethic, ensuring you make an informed decision.

When speaking to references, be sure to ask questions such as:

  • Did the contractor complete the work on schedule?
  • Was the work completed to your satisfaction?
  • Did the contractor respect your property, keeping it clean and secure?

While talking to references is informative, visiting past projects can provide an even better understanding of the contractor’s skills. A portfolio can give you an idea of the projects they have worked on before and how successful they were in completing those projects. You can also assess the quality of the materials they used in the past and the style of work they provide.

past projects

“When I was searching for a roofing contractor in Burnaby, I asked for references and visited past projects of the recommended contractor. This gave me the confidence to entrust my roof to them. I was impressed with their past projects and professional workmanship, which gave me peace of mind.” – Jane Smith, Burnaby

Inquire About Roofing Materials and Options

Choosing the right roofing materials is a crucial decision when planning a roofing project for your home in Burnaby. The roofing materials you choose must be able to withstand the local weather conditions and complement your home’s design. By discussing these options with a professional roofing contractor, you can make an informed decision that fits both your style and budget.

There are several roofing materials you can choose from, including:

Roofing Material Description
Asphalt Shingles A cost-effective and popular option that comes in a variety of colors, designs, and styles. It has a lifespan of 20 to 25 years.
Metal Roofing A durable, lightweight and energy-efficient option that comes in various materials such as aluminum, steel, and copper. It has a lifespan of 30 to 50 years.
Cedar Shakes and Shingles A natural and eco-friendly option that gives a rustic look. It has a lifespan of 20 to 35 years.
Slate A high-end option that offers a timeless and elegant look. It has a lifespan of 75 to 100 years.

Other options also exist, and your contractor must provide you with the necessary product knowledge to help you make an informed decision that fits both your style and budget.

At Paragon Roofing BC, we offer an array of roofing materials and options to suit your specific needs. Our team of experts will guide you in making the best choice for your home in Burnaby.

“It’s always important to weigh your options before making a decision. By discussing your roofing material options with a professional contractor, you can make a choice that will enhance your property’s overall value and aesthetics.”

Check for Proper Licensing and Permits

Verifying a roofing contractor’s licensing and permits is crucial to ensure that they comply with the local regulations and codes in Burnaby. Hiring an unlicensed contractor may lead to significant legal and financial complications in case of accidents, damages, or insurance claims.

Therefore, when choosing a roofing contractor, ask for their licensing and permit documents, and verify them with the relevant authorities in Burnaby. A licensed contractor gives you an assurance that they have met the necessary training, experience, and safety standards required to handle your roofing project.

“A licensed contractor is always a safer option than an unlicensed one. Don’t hesitate to ask for proof of licensing, and ensure that everything is current and up-to-date.”

Additionally, obtaining permits is necessary when carrying out roofing repairs, replacements, or installation in Burnaby. Permits ensure that the contractor follows the set guidelines and safety measures, and reduce the likelihood of accidents or violations. A reliable and professional roofing contractor should handle the permit application process on your behalf.

licensing and permits

Assess Warranty and After-Sales Support

When considering a roofing contractor, it is essential to assess the warranty and after-sales support they offer. A reputable contractor should provide a comprehensive warranty that guarantees their workmanship and materials installed on your roof. Ideally, the warranty should cover both material defects and issues that may arise from improper installation.

Besides the warranty, it’s essential to consider the contractor’s after-sales support. What happens if you experience any issues with your roof after the installation? Will the contractor be available to address your concerns promptly?

Look for a contractor with a solid track record of providing exceptional after-sales support. Be sure to ask about their process for handling warranty claims and whether they have a dedicated team to address customer concerns.

“At Paragon Roofing BC, we take pride in providing our customers with reliable warranty protection and exceptional after-sales support. Our team is always available to address any concerns you may have, ensuring your complete satisfaction with our services.”

Comparison of Warranty and After-Sales Support

Roofing Contractor Warranty Offered After-Sales Support
Contractor A 10-year warranty on workmanship and materials 24/7 customer service hotline available
Contractor B 5-year warranty on workmanship and materials Limited support available after installation
Paragon Roofing BC 15-year warranty on workmanship and materials Dedicated customer support team available for after-sales service

As the table shows, there can be significant differences in the warranty and after-sales support provided by different roofing contractors. By carefully assessing these factors and comparing the offerings of different contractors, you can make the best decision to protect your investment and ensure the long-term performance of your roof.

Consider Timing and Availability

When choosing a roofing contractor, it’s essential to consider their timing and availability. You want to ensure that they can accommodate your schedule and start the project within a reasonable timeframe while also providing you with high-quality services.

Make sure to ask the contractor about their current workload and their estimated start date for your project. If you have a specific deadline, communicate that upfront and ensure they can meet your requirements.

Key Considerations for Timing and Availability
Does the contractor have a backlog of projects, and can they schedule your project within a reasonable timeframe?
Is the contractor available to work on your project during your preferred timeframes, without compromising quality?
Are there any potential conflicts or delays that could impact the project timeline, such as unpredictable weather conditions or logistical issues?

By carefully considering timing and availability, you can select a roofing contractor that meets your specific needs and can provide you with the best possible service.

Timing and Availability

Evaluate Communication and Customer Service

One crucial aspect to consider when selecting a roofing contractor for your Burnaby home is communication and customer service. A contractor that is responsive, transparent, and readily available can make all the difference in ensuring a smooth and stress-free roofing project. On the other hand, poor communication and customer service can lead to frustration, delays, and unsatisfactory results.

When evaluating a roofing contractor’s communication and customer service, pay attention to their responsiveness to your inquiries and concerns. A reliable contractor should promptly reply to your messages, answer your calls, and listen attentively to your needs. Additionally, a contractor who values customer service will go the extra mile to ensure that you are satisfied with their work and address any issues promptly.

To gauge a contractor’s communication and customer service, read reviews and testimonials from previous customers. This can give you valuable insights into their professionalism, reliability, and commitment to customer satisfaction. You can also request references and speak to past clients directly to ask about their experience working with the contractor.

When a roofing contractor prioritizes communication and customer service, it can result in a positive experience for both parties. Clear and open communication can ensure that expectations are met, and any challenges or changes are addressed promptly and professionally.

responsive communication

Benefits of Responsive Communication and Customer Service:

Benefits Explanation
Clear communication A contractor who values responsive communication can ensure that there is no confusion about project details, timelines, and expectations.
Timely updates Regular updates and progress reports can keep you informed about the project’s status and any changes or delays.
Quick resolutions If any issues or concerns arise, a contractor who prioritizes customer service can address them promptly and effectively.
Enhanced satisfaction Good communication and customer service can improve your overall satisfaction with the roofing project and lead to a positive experience.

By choosing a roofing contractor who places a high value on communication and customer service, you can ensure that your roofing project goes smoothly and meets your expectations.

Don’t Focus Solely on Price

While it may be tempting to choose the roofing contractor with the lowest price, it’s essential to consider other factors that affect the overall cost of the project. You want to ensure that you’re getting value for your money and not cutting corners on quality to save a few dollars.

Instead, it’s important to look beyond the price tag and consider the long-term costs of the project. For instance, a cheap contractor may use substandard materials, leading to costly repairs and replacements down the road. In contrast, a reputable contractor may cost more upfront, but they’ll use high-quality materials and provide a guarantee for their work.

To make an informed decision, evaluate the contractor’s experience, reputation, and portfolio. Reach out to their previous customers, read reviews, and ask for references to get a sense of their work’s quality. This can give you a better understanding of their value for money, even if their price is higher than other contractors.

Ultimately, it’s essential to select a roofing contractor based on a combination of factors, including price, reputation, and long-term value for money.

value for money

Trust Your Gut Feeling

When it comes to choosing the right roofing contractor for your home in Burnaby, it’s essential to trust your gut feeling. Your intuition can guide you towards a contractor who makes you feel comfortable, confident, and assured that your roofing project is in capable hands.

While it’s important to consider all of the practical factors, such as experience, credentials, and pricing, don’t underestimate the value of your gut feeling. If something feels off or you’re not entirely comfortable with a particular contractor, it’s likely a sign to consider other options.

Remember that you will be working closely with your chosen contractor throughout the duration of your roofing project. Applying a level of comfort and confidence in your decision can help manage stress and worries about the project’s outcome.

At Paragon Roofing BC, we prioritize building a trusting relationship with our clients. Our team strives to provide an exceptional customer experience by guiding you through the process, addressing any concerns, and delivering high-quality roofing services in Burnaby and the surrounding areas.

Trust your instincts, and choose a roofing contractor that puts your comfort and assurance first. You’ll be glad you did.

gut feeling

Reach Out to Paragon Roofing BC

If you’re looking for reliable, high-quality roofing services in Burnaby, look no further than Paragon Roofing BC. With years of experience and a focus on customer satisfaction, Paragon Roofing BC is the trusted roofing contractor for homeowners in the area.

Paragon Roofing BC has specialized knowledge of Burnaby’s unique roofing needs, allowing them to provide tailored services to meet your specific requirements. Their team of experts offers a wide range of roofing services, including installation, repairs, and maintenance.

With a commitment to using top-quality materials and providing exceptional workmanship, Paragon Roofing BC delivers reliable and long-lasting roofing solutions. Contact them today to schedule an appointment or request a quote.

Don’t settle for less when it comes to your home’s roofing needs. Reach out to Paragon Roofing BC today for professional and reliable services in Burnaby.


In conclusion, choosing the right roofing contractor is an important decision that requires careful consideration. By following the nine tips we have provided, you can ensure that you hire a reliable, experienced, and skilled contractor for your roofing needs in Burnaby.

Remember to prioritize factors such as local experience, credentials, customer feedback, written estimates, references, roofing materials, proper licensing, warranties, communication, and value for money.

Don’t be swayed by low prices alone, and trust your gut feeling when making the final decision. If you’re looking for high-quality roofing services in Burnaby, consider reaching out to Paragon Roofing BC.

We hope that this summary of our final thoughts provides you with the guidance you need to make an informed decision and get the best possible outcome for your roofing project.


How do I choose the right roofing contractor?

To choose the right roofing contractor for your home in Burnaby, British Columbia, follow these tips:

Why is local experience and expertise important when hiring a roofing contractor?

Hiring a local roofing contractor with experience and expertise in handling projects in Burnaby ensures they understand the unique challenges and requirements of the area.

What should I check when it comes to a roofing contractor’s credentials and insurance?

Before hiring a roofing contractor, verify their credentials and insurance coverage to ensure they are qualified and adequately insured to protect you and your property.

Why should I read reviews and testimonials before choosing a roofing contractor?

Reading reviews and testimonials from previous customers helps you gauge the quality of work and customer satisfaction of the roofing contractor you are considering.

How important is getting a detailed written estimate from a roofing contractor?

Requesting a detailed written estimate with a breakdown of costs and materials ensures transparency and helps you evaluate the value and accuracy of the contractor’s quote.

Why should I ask for references and visit past projects when considering a roofing contractor?

Asking for references and visiting past projects gives you a firsthand look at the roofing contractor’s workmanship and quality, helping you make an informed decision.

What should I discuss with a roofing contractor regarding roofing materials and options?

It is essential to discuss the different roofing materials and options available with the contractor to ensure they are suitable for your home in Burnaby.

Why is it important for a roofing contractor to have the proper licensing and permits?

Verifying a roofing contractor’s licensing and permits ensures they comply with local regulations and codes, giving you peace of mind and protection.

What should I consider when assessing a roofing contractor’s warranty and after-sales support?

When assessing a roofing contractor’s warranty and after-sales support, look for comprehensive coverage and reliable assistance to protect your investment.

Why is considering timing and availability important when choosing a roofing contractor?

Considering timing and availability ensures that the roofing contractor can accommodate your preferred schedule and start the project within a reasonable timeframe.

How can I evaluate the communication and customer service of a roofing contractor?

Evaluating communication and customer service involves assessing their responsiveness, transparency, and willingness to address your concerns or questions promptly.

Should I focus solely on price when choosing a roofing contractor?

It is important not to solely focus on the price when choosing a roofing contractor. Consider factors such as quality, reputation, and long-term value for money.

Why should I trust my gut feeling when selecting a roofing contractor?

Trusting your gut feeling is crucial because it helps you feel comfortable and confident with the roofing contractor you choose, fostering a positive working relationship.

Where can I find trusted roofing services in Burnaby?

Paragon Roofing BC offers trusted roofing services in Burnaby. They have extensive expertise, specialized knowledge of Burnaby’s roofing needs, and a track record of exceptional customer satisfaction.

What is the summary of tips for choosing the right roofing contractor?

Here is a summary of the nine tips for choosing the right roofing contractor in Burnaby:
1. Look for local experience and expertise.
2. Check the contractor’s credentials and insurance.
3. Read reviews and testimonials.
4. Request a detailed written estimate.
5. Ask for references and visit past projects.
6. Inquire about roofing materials and options.
7. Check for proper licensing and permits.
8. Assess warranty and after-sales support.
9. Consider timing and availability.

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